I am looking for a customer service role — ideally remote where I can apply my communication and problem-solving skills to deliver outstanding support to customers. I thrive in environments that value teamwork, continuous learning, and employee growth.I am seeking a company that treats customers with respect and empowers its support team with the right tools and training to succeed.
Favour Nkoro
@favournkoro
Dedicated customer service professional committed to delivering exceptional experiences and building lasting client relationships.
What I'm looking for
I am a results-driven customer service professional with a passion for helping people and solving problems efficiently. I thrive in fast-paced environments where clear communication, empathy, and attention to detail are essential.
Throughout my career, I have developed strong skills in handling customer inquiries, resolving complaints, and ensuring customer satisfaction across various channels including phone, email, and live chat. I take pride in turning challenging situations into positive outcomes and building trust with every interaction.
Experience
Work history, roles, and key accomplishments
Customer service
Scud fashion
Jan 2024 - Nov 2025 (1 year 10 months)
I was a customer service representative
Customer Service Representative
Scud Fashion Empire
Jan 2024 - Jan 2025 (1 year)
Provided customer support through phone calls, walk-ins, and digital channels, and processed orders and requests accurately and on time. Resolved customer complaints while maintaining a friendly, welcoming front desk environment.
Intern - Project Manager
University of Nigeria and Research Farm
Jan 2023 - Jan 2024 (1 year)
Served as a project manager for an agriculture bioresearch engineering workshop at the university research farm, supporting planning and workshop activities. Participated in training and seminars on microplastics and their effects on soil nutrients and organisms.
Education
Degrees, certifications, and relevant coursework
University of Nigeria
Bachelor of Agriculture (B.Agric), Agriculture (Soil Science)
2018 - 2024
Grade: Second Class Lower Division
Earned a Bachelor of Agriculture (B.Agric) at the University of Nigeria (Nsukka), graduating with a Second Class Lower Division. Completed study and research focused on agriculture and soil science, including an unpublished long essay on microplastics and degraded Ultisols.
Immaculate Comprehensive Secondary School
WAEC (West African Examination Council), Secondary Education
2011 - 2017
Completed secondary education and prepared for the West African Examination Council (WAEC) examinations. Coursework included English, Mathematics, Physics, Chemistry, and Biology.
Availability
Location
Authorized to work in
Salary expectations
Job categories
Skills
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