At TAL LIFE INSURANCE, I completed policy applications in line with underwriting guidelines, regulatory requirements and internal quality standards. I kept up with TAL products and market trends to help clients compare options and make informed decisions.
I met and exceeded monthly KPIs for policy conversions, sales volume and customer satisfaction.
At THRIVE STUDIO, I called prospective clients to introduce services, understand their needs and respond to questions and objections. I also shared prospect feedback with the sales team to support improvements to sales approaches and customer engagement.
At ZEN DECOR, I answered customer questions about home décor products and helped people choose options suited to their preferences, space and budget. I processed orders and kept customers updated on payments, deliveries and product availability.
