Fatouma Haidara

I am a results-driven Customer Service Advisor with a proven track record in delivering exceptional customer experiences. Known for my strong communication, problem-solving, and teamwork skills, I excel in providing patient, empathetic, and positive customer interactions. My adaptability and tech-savviness enable me to commit to efficient problem resolution while consistently ensuring customer satisfaction.

Throughout my career, I have worked in various roles, including Customer Service Agent and Security Agent at Hays, where I ensured a safe and welcoming environment for customers. I have also provided exceptional support to French-speaking customers at Foundever, addressing inquiries and resolving issues promptly and effectively. My experience at Timbuktu Group further honed my skills in managing incoming calls and emails, ensuring prompt and accurate responses to customer queries.