Loading...
Loading...
Himalayas
About usHimalayas PlusCommunityTech stackEmployee benefitsTerms and conditionsPrivacy policyContact usFor job seekers
Create your profileBrowse remote jobsDiscover remote companiesJob description keyword finderRemote work adviceCareer guidesJob application trackerAI resume builderResume examples and templatesAI cover letter generatorCover letter examplesAI headshot generatorAI interview prepInterview questions and answersAI interview answer generatorAI career coachFree resume builderResume summary generatorResume bullet points generatorResume skills section generator© 2025 Himalayas. All rights reserved. Built with Untitled UI. Logos provided by Logo.dev. Voice powered by Elevenlabs Grants
Join the remote work revolution
Join over 100,000 job seekers who get tailored alerts and access to top recruiters.
@fatoumahaidara
Results-driven Customer Service Advisor with a proven track record.
I am a results-driven Customer Service Advisor with a proven track record in delivering exceptional customer experiences. Known for my strong communication, problem-solving, and teamwork skills, I excel in providing patient, empathetic, and positive customer interactions. My adaptability and tech-savviness enable me to commit to efficient problem resolution while consistently ensuring customer satisfaction.
Throughout my career, I have worked in various roles, including Customer Service Agent and Security Agent at Hays, where I ensured a safe and welcoming environment for customers. I have also provided exceptional support to French-speaking customers at Foundever, addressing inquiries and resolving issues promptly and effectively. My experience at Timbuktu Group further honed my skills in managing incoming calls and emails, ensuring prompt and accurate responses to customer queries.
Sign up now and join over 100,000 remote workers who receive personalized job alerts, curated job matches, and more for free!

Sign up now and join over 100,000 remote workers who receive personalized job alerts, curated job matches, and more for free!

Work history, roles, and key accomplishments
Hays
Oct 2021 - Present (4 years 1 month)
Provided customer service and security support, ensuring a safe and welcoming environment for customers. Assisted in managing customer inquiries and security-related issues while maintaining professionalism under pressure.
Foundever
Jan 2022 - Jan 2022 (0 months)
Provided exceptional support to French-speaking customers, addressing inquiries and resolving issues promptly. Collaborated with team members to improve service processes and enhance customer experience.
Timbuktu Group
Jan 2021 - Jan 2022 (1 year)
Delivered excellent customer support in both French and English, addressing inquiries and resolving issues promptly. Managed incoming calls and emails, ensuring accurate responses to customer queries.
Maiga Ltd
Jan 2020 - Feb 2020 (1 month)
Engaged with customers via phone, email, and live chat, providing clear and concise information. Fostered positive customer interactions through active listening and empathy.
Degrees, certifications, and relevant coursework
Bachelor of International Journalism, International Journalism
2024 - 2024
Bachelor of International Journalism.
2020 - 2021
International Foundation Program.
You can contact Fatouma and 90k+ other talented remote workers on Himalayas.
Message FatoumaAlexandra Szabo
Concierge, Mazars
Blessing oj
Customer Service Advisor, GoDaddy
Dusanth Sritharan
Customer Service Advisor, First Direct
Lolly D
Customer Service Agent, Ebay
Bethany Brown
Customer Service Representative, Lloyds Banking Group
Nourelhouda Lmt
Reception and Admin, Seymour Medical Centre
Tonica Okyere
Customer Service Advisor & Supervisor, TSYS Managed Services EMEA
Areeba Ahmad
Customer Advisor, Capita
Moses Kanani
Customer Advisor, The AA
Lydia Adeya
Customer Service Advisor, E3D Online