Fatima Zahra El
@fatimazahrael
I build revenue operations systems that improve growth, productivity, and retention.
What I'm looking for
At Creditwellness LLC, I owned day-to-day operations for a remote sales organization, spanning sales execution, QA, recruiting, retention, workforce capacity, payroll inputs, and operating cadence. I turned fragmented manual tracking into accountable workflows using dashboards, SLAs, coaching queues, data-health checks, and Google Sheets and Apps Script automation.
Previously at V12Software, I built a digital advertising and sales function from zero to 30 reps, increased qualified leads by 30%, and reduced cancellations by 20%. I also supported a 50-rep sales organization, delivering approximately 15% revenue growth and 20% productivity improvement through stronger pipeline governance, KPI routines, and ownership of handoffs.
Experience
Work history, roles, and key accomplishments
Operations Manager
Creditwellness LLC
Feb 2024 - Aug 2026 (2 years 6 months)
Owned day-to-day operations across a remote sales organization, including sales execution, performance management, QA, recruiting, retention, workforce capacity, payroll inputs, and operating cadence. Re-engineered QA into an operating system with executive snapshots, trends, coaching queues, and SLAs, and initiated a capacity and payroll redesign.
Education
Degrees, certifications, and relevant coursework
Conley College London
Master of Business Administration, Business Administration
Pursued an MBA at Conley College London, graduating in 2020.
ISMAGi
BAC+5, Strategic and Operational Management
Completed a BAC+5 in Strategic and Operational Management at ISMAGi, Rabat, in 2019.
Tech stack
Software and tools used professionally
Availability
Location
Authorized to work in
Job categories
Skills
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