At CODPOWERGROUP, I managed daily e-commerce operations across sourcing, inventory, fulfillment, shipping, and customer support. I monitored KPIs, prepared reports, and improved operational processes.
I coordinated Sales, Logistics, Warehouse, Procurement, and Customer Service teams, while managing client relationships and resolving operational issues.
Earlier at CODPOWERGROUP, I managed e-commerce seller accounts across GCC and European markets and supported clients with fulfillment, logistics, sourcing, and operational solutions. Before that, I led customer service operations, coached agents, and optimized order confirmation processes.
