Anggitan Putri

I am a motivated professional with nearly three years of experience as a Customer Service Representative in the travel industry, primarily serving international clients. My role involved resolving customer inquiries, managing ticketing systems, and maintaining a 95% satisfaction rate. I also excel in problem-solving, multilingual communication (English and Bahasa Indonesia), and relationship building, which are critical for fostering client trust and loyalty.

During university, I honed my organizational and communication skills by volunteering and participating in leadership roles. I was a Head of the Appreciation Department in a film organization and a Seceretary in the Student Association of the English Department, where I led a team to organize events that increased student participation by 25%. I also served as a Secretary, ensuring efficient documentation and task management that enhanced team productivity.

I have experience in content creation and social media management, having volunteered as a Social Media Administrator to increase engagement by 20% through tailored campaigns.

I have a strong passion for writing and content development, with interests in proofreading, transcription, and captioning. I enjoy working in roles where attention to detail and critical analysis are crucial.

I am also drawn to roles that combine creativity and technical precision, such as translation, content localization, or research-based writing. Currently, I am improving my Excel and data analysis skills, as well as pursuing advanced proficiency in English (targeting C1 level) and learning Korean.

I thrive in environments where I can work independently but also value collaboration within diverse teams. My goal is to contribute to organizations that prioritize innovation, learning, and meaningful impact.