faizah khan
@faizahkhan
Finance senior analyst driving collections, credit, and AR automation to improve cash flow and KPIs.
What I'm looking for
I’m a finance professional with 11+ years of experience helping organizations achieve business goals through my expertise in Accounts Receivable, Credit, and Collections. I bring strong analytical, automation, and stakeholder management skills to turn operational data into clear action for leadership.
In the last 3 years, I’ve delivered significant improvements in cash flow performance and operational efficiency by leading high-value portfolios, optimizing collection strategies, and driving process automation. I improved cash collections from 72% to 94%, reduced 90+ days past-due balances to record-low levels, and enhanced auto cash application rates from 62% to 87% through system and process improvements.
I’ve led teams and cross-functional transitions across global portfolios, including managing a team size of 12+ people. At Accenture, I achieved the lowest-ever 90+ days past due balance of $19.4M (from a previous best of $36M) and recovered $12M in invalid deductions in one year through persistent follow-ups and close collaboration with customers.
Across my roles, I run disciplined AR reporting and performance cadences—daily/weekly/monthly AR reporting, cash positioning, unapplied cash analysis, and AR health reviews—to protect DSO and strengthen customer outcomes. I’m at my best when I can combine stakeholder alignment with hands-on process automation to consistently outperform KPIs.
Experience
Work history, roles, and key accomplishments
Managed enterprise AR portfolios across SEA and ANZ, improving cash collections from 72% to 94% in six months through targeted strategies and stakeholder collaboration. Produced daily/weekly/monthly AR reporting, supported cash position monitoring and short-term cash forecasting, and ensured timely post-cash journal entries and close compliance.
Led a 12+ member collections/AR team for a global athletic footwear and apparel client, overseeing NA market transitions and knowledge transfer via SOPs. Delivered the lowest-ever 90+ DPD balance ($19.4M) vs prior best ($36M), recovered $12M in invalid deductions, and improved cash application KPIs by 15% through weekly unapplied cash analysis.
Managed a $120M strategic customer portfolio and trained team members on HighRadius collections workflows. Reduced unapplied cash by 18%, executed bi-annual settlements, reviewed AR business health with customers and cross-functional teams, and prepared monthly/quarterly cash forecasting.
Managed strategic FMCG customer accounts, reducing overdue receivables by 10% and lowering DSO through proactive invoice delivery to customer portals. Conducted A/R health reviews and contract validations to minimize invalid deductions, improving recovery of outstanding amounts through customer follow-ups.
Education
Degrees, certifications, and relevant coursework
Jamia Millia Islamia
Master of Business Administration, Finance and Marketing
2018 - 2020
Completed a Masters of Business Administration (MBA) with a specialization in Finance and Marketing from Jamia Millia Islamia.
Tech stack
Software and tools used professionally
Availability
Location
Authorized to work in
Job categories
Skills
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