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Pelekhonuo Zeliang

@pelekhonuozeliang

I optimize accounts receivable, collections, and cash flow across complex client portfolios.

India
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What I'm looking for

I'm looking to apply my accounts receivable, collections, reconciliation, dispute-resolution, and client-management experience to improve cash flow and operational efficiency.

At S&P Global, I managed a $14M+ accounts receivable portfolio and reduced overdue balances to under 10% through structured collections follow-ups, aging analysis, credit-risk assessment, and dispute resolution.

I've also led end-to-end AR processes at Fiserv, including invoicing, cash application, reconciliations, delinquent-account escalations, and DSO reduction. Earlier, I supported Google My Business customer operations at Cognizant and implemented group insurance policies, billing audits, reporting, and onboarding at MetLife.

Experience

Work history, roles, and key accomplishments

Cognizant logoCO

Senior Process Executive

Apr 2015 - May 2016 (1 year 1 month)

Managed customer interactions for Google My Business process and resolved issues related to Google Maps listings.

Education

Degrees, certifications, and relevant coursework

Nagaland University logoNU

Nagaland University

Bachelor of Commerce, Commerce

Bachelor of Commerce degree from Nagaland University, completed in 2008.

Tech stack

Software and tools used professionally

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