Nipun Sharma

I am a results-oriented Credit & Collection Controller with over 9 years of experience in Accounts Receivable, Billing, and Invoicing. My career has been marked by a proven track record in optimising financial processes, managing large-scale transitions, and ensuring compliance with client contracts.

I have spearheaded the preparation of critical financial reports and dashboards, proactively engaged with customers for timely collections. My leadership in managing transition projects in the Order to Cash and Accounts Receivable domains showcases my expertise in these areas.

Key Achievements:

• Reduced DSO by [15]%: Implemented proactive AR strategies that cut DSO from 60 days to 20 days, improving cash flow and operational efficiency.

• Increased Collections by 40%: Spearheaded a collection initiative that improved monthly collections by 25%, resulting in a significant reduction in aged receivables.

• Advanced Reporting: Designed and implemented AR reporting dashboards, improving visibility into outstanding receivables and enabling more proactive management of collections.

• Cross-functional Collaboration: Worked closely with Sales, Customer Service, and Finance teams to align payment terms, improve billing accuracy, and ensure smooth transitions from order to payment, contributing to a [X]% increase in customer satisfaction.

• Advanced Reporting: Designed and implemented AR reporting dashboards, improving visibility into outstanding receivables and enabling more proactive management of collections.

• Dispute Resolution: Decreased customer dispute resolution time by [X]% by creating clear communication channels and streamlined escalation processes, helping maintain positive customer relationships while securing timely payments.

With 9 years in Order to Cash and Accounts Receivables, I've consistently reduced DSO, optimized cash flow, and led process improvements that drove faster collections. My expertise in streamlining O2C cycles and driving financial efficiency has delivered measurable business growth in every role I've held.

In my role as an AR Specialist, I reduced DSO by 20% by streamlining collections processes , which resulted in faster cash conversion and improved liquidity. My strategic improvements have consistently driven significant operational efficiency and financial growth.