At Diageo INDIA, I managed an Accounts Receivable portfolio exceeding USD 100 Million across multiple business regions using SAP S/4HANA. I received the JW Gold Label Award for my contribution to overdue reduction and collection excellence.
I also prepared AR aging and DSO reports for regional and global leadership, worked with Finance, Commercial, Tax, and legal stakeholders on disputes, and supported Accounts Payable workflows from invoice matching through payment processing.
At JOHNSON CONTROLS INDIA PVT. LTD., I oversaw customer portfolios valued at over USD 40 Million using NetSuite, Salesforce CRM, and GetPAID. I handled customer escalations and collection strategies, and processed financial adjustments, refunds, and vendor payments.
At IBM INDIA PVT. LTD., I managed US customer collections using Microsoft Dynamics and Oracle ERP. My collection workflows reduced DSO from 90+ days to under 30 days; I also handled cash application, reconciliations, disputes, and Procure-to-Pay activities.
