Sathish Susai

Pioneered a $50M portfolio transfer from the USA to India, cleaned up a $10M AR portfolio within 3 months, and cleared $25M of outstanding payments in 12 months to improve cash flow.

Supervised a remote AR team of 26 and led a CoE to resolve $10M of two-year-old disputes within 3 months while instituting DSO and CEI metrics to improve performance.

Managed AR for USA & Canada, automated SME dunning, built AR dashboards, and led Agile projects that substantially reduced bad debt and unallocated payments while earning incentives for eight consecutive quarters.

Managed Canada AR for air/ocean shipments, audited shipping documents, controlled credit limits and holds, and consistently exceeded AR targets leading to two performance-based raises.

Managed UK credit card AR collections with high-volume calling and dunning, processed payments, escalated delinquent accounts, and trained collectors on call quality and compliance.

Led multi-channel marketing and sales operations, recruited and managed a sales team, and delivered personalized financial analysis driving double-digit premium growth.

Conducted life sciences research including insect sampling and experimental trap development, secured funding and collaborations, and published a peer-reviewed article in IJIB (2008).

Completed Master of Science at Bharathidasan University in 2007 with research background in life sciences.

Completed Bachelor of Science at the University of Madras in 2005 with coursework supporting later research roles.