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Sathish Susai

@sathishsusai

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Results-driven Accounts Receivable leader specializing in finance transformation and automation.

India

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What I'm looking for

I am looking for a senior finance role where I can lead AR/collections transformation, implement automation, mentor teams, and deliver measurable cash-flow and process improvements.

I am an Accounts Receivable and Credit Risk leader with 10+ years driving finance transformation across shipping, logistics, and technology sectors. I lead global teams, deliver measurable cash-flow improvements, and implement automation to reduce manual effort.

My achievements include transitioning a $50M 3PL receivable portfolio, clearing $25M in past-due balances (reducing aging by 60% and DSO by 50%), and resolving $10M of two-year-old disputes in three months. I have trained 70+ AR professionals and led CoE operations for dispute resolution.

I combine Six Sigma Black Belt process improvement, RPA/UiPath automation, and Agile project leadership to build SOPs, dashboards, and scalable AR operations. I seek roles that let me optimize collections, implement automation, and mentor high-performing finance teams.

Experience

Work history, roles, and key accomplishments

Global Leader – Accounts Receivable

XPO

Jun 2023 - Jun 2025 (2 years)

Led transition of a $50M 3PL receivable portfolio and cleared $25M in past-due balances, reducing aging by 60% and DSO by 50% while training 70+ AR professionals worldwide.

Accounts Receivable Collections Dispute Resolution HighRadius Excel Macros Cash Application Process Improvement Training

Global Credit Control Supervisor

Inchcape Shipping Services

Feb 2022 - Aug 2022 (6 months)

Supervised a 26-member global AR team managing a $50M portfolio, resolved $10M of two-year-old disputes within three months, and implemented SOPs linking DSO and credit exposure KPIs.

Credit Control Team Leadership SOP Development Dispute Resolution KPIs SAP

AR Analyst / Agile Project Lead

Maersk Global Service Centers

Sep 2019 - Feb 2022 (2 years 5 months)

Managed North American AR portfolio, automated dunning and aging reports via SAP integration, and led dashboard development to track AR KPIs for timely collections.

Accounts Receivable SAP Automation Dashboarding Process Automation Agile

Process Associate – Collections

DHL Global Forwarding

Nov 2015 - Jul 2019 (3 years 8 months)

Managed North American collections with 50+ daily calls and emails, analyzed dispute root causes to improve first-time resolution and performed credit risk assessments and mitigations.

Collections Credit Risk Reporting

Customer Support Officer

Allsec Technologies

Jul 2014 - Sep 2015 (1 year 2 months)

Handled UK credit card collections averaging 100 calls per day and trained collectors on compliance and call quality to improve team performance.

Collections Compliance Training Performance Management Credit Collections Communication

Senior Director FSS – Financial Consultant

Yes Advisory

Oct 2011 - Jun 2014 (2 years 8 months)

Provided business and financial consulting on insurance products for Pune Business Unit, advising over 100 clients and delivering process improvement recommendations.

Financial Consulting Insurance products Business Analysis Process Improvement Stakeholder Management