@faithonyenkachi
CRM & Claims Officer at Kano Medical center handling client relationships, claims, records, and appointments.
NigeriaAt Kano Medical center, I manage patient and client relationships using CRM principles, handle inquiries and service requests, and maintain customer records.
I also process and follow up on insurance and medical claims, schedule appointments, and follow up with clients.
Previously, I qualified outbound insurance leads at CallsExpert and worked as a Sales Executive at Multichoice Nigeria Limited, handling customer calls, scheduling appointments, and meeting daily outbound call targets and sales.
Work history, roles, and key accomplishments
Kano Medical Center
Sep 2025 - Present (1 year 2 months)
Managed patient relationships using CRM, processed insurance claims, maintained records, and handled client inquiries and appointments.
CallsExpert
Jun 2025 - Aug 2026 (1 year 2 months)
Handled outbound calls introducing insurance services, qualified leads, verified client information, and transferred prospects to advisors.
Multichoice Nigeria Limited
May 2022 - Apr 2025 (2 years 11 months)
Handled inbound and outbound customer calls regarding insurance policies, scheduled appointments, and met daily sales targets.
Degrees, certifications, and relevant coursework
Bachelor's Degree, Agricultural Science Education
2016 - 2021
Bachelor's degree in Agricultural Science Education from Kano University of Science and Technology, Wudil, from April 2016 to March 2021.
Software and tools used professionally
NigeriaYou can contact Faith and 90k+ other talented remote workers on Himalayas.
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