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Faith OcheFO
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Faith Oche

@faithoche

Customer service representative at Zankli Medical Centre who resolved patient concerns and supported registration, billing, and appointment follow-ups.

Nigeria
Message

At Zankli Medical Centre, I responded to patient complaints and helped with registration, billing, insurance questions, and other administrative processes. I also followed up on appointments, test results, and referrals while maintaining patient records and confidentiality.

At Nationwide Loans USA, I guided customers through loan applications and explained loan products, repayment terms, and eligibility. Earlier, at HDSKIN, I handled customer inquiries and recommended skincare products based on customers’ needs and budgets.

Experience

Work history, roles, and key accomplishments

Education

Degrees, certifications, and relevant coursework

Ahmadu Bello University logoAU

Ahmadu Bello University

Bachelor of Science, Sociology

Bachelor of Science in Sociology from Ahmadu Bello University, completed in 2019.

DA

Dakins

Foreign Customer Service Training, Customer Service

Completed foreign customer service training with Dakins.

Tech stack

Software and tools used professionally

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