MS
Open to opportunities

MD Shawon

@mdshawon

Computer expert with 2+ years of experience in banks, focusing on customer support.

Bangladesh

What I'm looking for

Looking for a dynamic role that offers opportunities for growth and development, where I can utilize my skills in customer support, sales, and data analysis to make a meaningful impact.

I'm a dedicated and detail-oriented computer expert with a passion for delivering exceptional customer service. With over 2 years of experience in the banking sector, I've honed my skills in resolving customer issues, managing databases, and providing tailored support to ensure seamless operations. I'm also proficient in WordPress theme customization, data entry, and analysis, with a strong background in sales and customer relationship management.

Throughout my career, I've demonstrated my ability to work effectively in fast-paced environments, prioritize tasks, and maintain accuracy and confidentiality in record-keeping. I'm now looking to leverage my skills and experience in a new role that offers opportunities for growth and development.

With a strong educational foundation in finance and banking, I'm confident in my ability to adapt to new challenges and contribute to a dynamic team. I'm excited to bring my skills and enthusiasm to a new role and make a meaningful impact.

Experience

Work history, roles, and key accomplishments

TS

Customer Support & Relationship Manager

The Next Step

Dec 2022 - Apr 2023 (4 months)

Managed student databases, ensured accuracy and confidentiality of records, and provided support and guidance to students.

SS

Customer Service & Tele sales Operator

Skytech Solution

Jan 2022 - Jul 2022 (6 months)

Worked in international campaigns, maintained good relationships with customers, and conducted market research to identify potential clients.

JB

Computer Operator & Customer Service

Jubilee Bank

Jan 2021 - Feb 2022 (1 year 1 month)

Managed and operated computer systems, handled data entry, and provided great customer service.

CB

Computer Operator

Comfort Elevator BD

Jul 2020 - Nov 2020 (4 months)

Prepared deeds, managed customer databases, and maintained regular communication with customers.

Education

Degrees, certifications, and relevant coursework

MD hasn't added their education

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Tech stack

Software and tools used professionally

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MD Shawon - Customer Support & Relationship Manager - The Next Step | Himalayas