Felipe Mourão
@f1mourao
Dedicated and dynamic professional with a robust background in customer service and team leadership.
PortugalWhat I'm looking for
I am a results-driven professional with a strong background in customer service and team leadership. With a unique blend of cultural insights and effective communication skills, I have honed my ability to understand client needs, resolve issues promptly, and ensure a high level of customer satisfaction.
As a seasoned customer service supervisor, I have managed teams of dedicated customer service agents, ensuring high-quality service and customer satisfaction in dynamic and fast-paced environments. I have also worked as a freelance designer, delivering a wide range of creative projects for diverse clients, leveraging my design skills to enhance brand identity and visual communication.
With a strong educational background in accounting and proficiency in multiple languages, including Portuguese, English, and Spanish, I am confident in my ability to excel in a variety of roles and industries.
Experience
Work history, roles, and key accomplishments
Customer Service Supervisor
LOCENT TECHNOLOGY
May 2022 - Oct 2022 (5 months)
Lead and manage a team of customer service agents while directly engaging with customers to address and resolve their inquiries and concerns.
Department Store Shop Worker
PRIMARK (PENNEY'S)
Jun 2020 - Apr 2021 (10 months)
Provide exceptional customer service, ensuring the store was well-organized, and assisting customers in finding the products they needed.
Education
Degrees, certifications, and relevant coursework
Felipe hasn't added their education
Don't worry, there are 90k+ talented remote workers on Himalayas
Availability
Location
PortugalAuthorized to work in
Social media
Interested in hiring Felipe?
You can contact Felipe and 90k+ other talented remote workers on Himalayas.
Message FelipeFind your dream job
Sign up now and join over 250,000+ remote workers who receive personalized job alerts, curated job matches, and more for free!
