Bruno Duarte Lopes
@brunoduartelopes
Enthusiastic communicator with a passion for customer service.
What I'm looking for
I am a dedicated professional with a degree in Languages and Business Communication, currently thriving in a customer service role at Randstad Portugal - Vodafone. My experience spans various responsibilities, including scouting, styling training, and administrative tasks, all while maintaining a strong focus on customer satisfaction.
Throughout my career, I have developed excellent communication skills and a keen ability to connect with people. My roles have allowed me to hone my organizational skills and work effectively in team settings, ensuring that I meet and exceed goals. I am passionate about continuous learning and evolving in my professional journey.
Experience
Work history, roles, and key accomplishments
Customer Service Representative
Randstad Portugal - Vodafone
Apr 2022 - Present (3 years 3 months)
Managed scouting and casting processes, ensuring efficient talent acquisition. Provided comprehensive customer support, including technical assistance for optical fiber services.
Receptionist
Grupel S.A
Apr 2018 - Present (7 years 3 months)
Handled customer service responsibilities and administrative management. Assisted with marketing, logistics, and public relations departments.
Scouting and Styling Trainer
Nextime Arts Academy
Trained scouts and stylists for various projects. Contributed to the overall development of talent within the academy.
Receptionist
Holmes Place Aveiro
Jan 2012 - Present (13 years 6 months)
Managed customer service, administrative tasks, and database control. Handled membership cancellations, follow-up contacts, and debt collection.
Education
Degrees, certifications, and relevant coursework
Universidade Aveiro
Degree in Languages and Business Communication, Languages and Business Communication
Studied languages and business communication at Universidade Aveiro. Developed skills in communication, administrative management, and customer service.
EPCI - Escola Profissional Comunicação e Imagem
Professional Course in Marketing, Advertisement and Public Relations, Marketing, Advertisement and Public Relations
Completed a professional course in Marketing, Advertisement, and Public Relations at EPCI. Gained knowledge in marketing strategies, logistics, and public relations.
Tech stack
Software and tools used professionally
Availability
Location
Authorized to work in
Job categories
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