Carla Solis

I am a dedicated customer service professional with over two years of experience in delivering effective solutions and enhancing customer satisfaction across various industries. My approach is centered around quick problem resolution, clear communication, and empathy, which allows me to handle queries, complaints, and requests in a professional manner.

At Foundever Portugal, I have honed my skills by resolving customer doubts and queries in Spanish, managing inbound and outbound calls, and responding to emails and chats. I pride myself on my ability to mediate with customers, ensuring their satisfaction with the service provided. My strong commitment to service quality drives me to continuously improve the customer experience.