Everlyn Linet

I am an operations and service delivery professional with over 8 years of experience supporting teams, customers and organizations across automotive, retail, startups and mental health services.

My work centers on keeping operations running smoothly in distributed and fast-paced environments. I have led day-to-day operations, coordinated cross-functional teams, improved service delivery workflows and strengthened customer experience both on-site and remotely. I am highly comfortable working with remote tools, clear documentation, structured communication and independent accountability.

Alongside my operations background, I am a registered and licensed mental health practitioner with the Counselling and Psychologist Board of Kenya and the founder of WellnesswithEverlyn, a mental health initiative offering individual therapy, group programs, workshops and corporate wellness support. This dual experience has strengthened my ability to communicate with empathy, manage sensitive information and build trust across diverse teams and clients , skills that translate strongly into remote work.

I bring a human-centered yet data-informed approach to operations: I value clarity, systems and measurable outcomes, while never losing sight of the people behind the work. I thrive in remote roles that require ownership, adaptability and strong communication, especially within mission-driven, growth-stage, or globally distributed organizations.

What I bring to remote teams:

1. Operations and service delivery management

2. Remote team coordination and support

3. Customer experience and client success

4. Process Improvement and documentation

5. Startup and scale-Up operations

6. Clear Written and Async communication

7. Emotional Intelligence and stakeholder engagement

I am actively open to remote and hybrid opportunities in Operations Management, Service Delivery, Customer Experience, Community Operations,Training and development and Business consultant, particularly with organizations that value impact, accountability and inclusive leadership.