Immaculate Samuel
@immaculatesamuel
I build scalable client partnership operations, systems, and high-performing teams.
KenyaWhat I'm looking for
At Athena, I run operations for 20 executive partnerships, helping founders, CEOs, investors, and senior leaders work effectively with their Executive Assistants while maintaining 100% account retention. I build practical SOPs, delegation systems, onboarding processes, feedback mechanisms, and AI-enabled workflows that turn complex executive needs into consistent delivery.
Across Majorel, Safaricom, and public-sector administration, I’ve led large teams, expanded regional partnerships, improved operational efficiency by 30%, reduced cycle time by 50%, and delivered record commercial growth. I enjoy translating executive goals into grounded systems, coaching people toward stronger performance, and resolving stakeholder challenges before they become business risks.
Experience
Work history, roles, and key accomplishments
Client Partnerships Operations Manager
Athena
Sep 2024 - Present (1 year 11 months)
Managed operations for a portfolio of 20 executive partnerships, ensuring 100% account retention. Built and refined SOPs, workflows, and delegation systems, and coached 40+ Executive Assistants to improve performance and client satisfaction.
Education
Degrees, certifications, and relevant coursework
Egerton University
Master of Research and Public Policy, Research and Public Policy
Pursued a Master of Research and Public Policy at Egerton University, focusing on research methodologies and public policy analysis.
Egerton University
Bachelor of Arts, Sociology & Religion
Earned a Bachelor of Arts in Sociology and Religion from Egerton University, gaining insights into social structures and cultural dynamics.
Moi University
Diploma, Criminology
Completed a Diploma in Criminology at Moi University, studying criminal justice systems and behavioral sciences.
The Sacred Heart Girls School
Kenya Certificate of Secondary Education, General Education
Attained the Kenya Certificate of Secondary Education from The Sacred Heart Girls School.
Availability
Location
KenyaAuthorized to work in
Job categories
Skills
Interested in hiring Immaculate?
You can contact Immaculate and 90k+ other talented remote workers on Himalayas.
Message ImmaculateGet matched with your dream remote job
Sign up now and join over 250,000+ remote workers who receive personalized job alerts, curated job matches, and more for free!
