Looking for a job

Eva Peters

@evapeters

Seeking Full-Time employment with benefits. Reliable, strong work ethic, positive influence. Experienced in multiple customer facing positions.

United States

Message

What I'm looking for

I seek a customer-focused role in an office setting where I can apply Microsoft Office skills, data analysis and entry, verbal and written communication, and customer satisfaction while supporting team goals and process improvement.

Experienced in customer facing positions and in a managerial role. Proficient in Microsoft applications, payment transactions, and ledger review. Experienced in legal and critical document review, customer account management, following through with customer inquiries and answering complex questions.

Experience

Work history, roles, and key accomplishments

Tax & Title Specialist

Pennington County Treasurer

Mar 2025 - Nov 2025 (8 months)

Managed customer accounts and processed vehicle titling, taxes, and registrations while analyzing legal documents for compliance with state and federal statutes; resolved complex customer inquiries and negotiated payment arrangements. Ensured accurate transposition of sensitive records into secure databases and supported property tax collections.

Customer Service Tax & Title Processing Legal Document Review Microsoft Office Payment Processing Account Management Regulatory Compliance

Tax & License Technician

Minnehaha County Treasurer

Apr 2024 - Mar 2025 (11 months)

Processed vehicle titling, taxes, and registrations with frequent legal document review for statutory compliance; communicated with customers and state representatives to resolve disputes and arrange payments. Maintained secure, accurate records and supported delinquent and current property tax collection processes.

Customer Service Legal Document Review Microsoft Office Payment Processing Account Management Regulatory Compliance

Floral Assistant Manager

Hy-Vee

Jan 2022 - Apr 2024 (2 years 3 months)

Managed floral team operations including custom arrangements, inventory, sales planning and budgeting, and staff training to improve displays and drive sales; handled customer de-escalation and complex requests for events. Prepared monthly reports for management and maintained high customer satisfaction.