Melinda stepp

I am a highly organized and detail-oriented professional with extensive experience in administrative support and customer service. Currently, I serve as a Senior Administrative Assistant at the City of Manhattan-Public Works, where I manage accounts receivable invoices, spreadsheets, and documentation. My role involves coding invoices, balancing purchase orders, and executing contract document books, ensuring that all operations run smoothly and efficiently.

Previously, I worked as a Finance Technician, where I built strong relationships with customers by providing excellent service and addressing billing inquiries. My experience as a Teller/Customer Service Representative at Sunflower Bank further honed my skills in processing transactions accurately and efficiently. I am passionate about creating training materials and facilitating sessions to enhance team performance and customer satisfaction.