At Goodyear Fleet, I coordinate fleet service requests and dispatch support while managing a high volume of inbound calls and time-sensitive cases. I communicate service needs and updates, maintain accurate records, and follow open cases through to resolution.
Previously, I conducted sales presentations and outreach at Synergy Sales Co. and InfoCision, tracking clients and leads in CRM systems. At ProBill, I handled medical billing documentation and data entry while supporting HIPAA compliance and secure records management.

