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Teresa Murphy

@teresamurphy

Experienced dispatcher and healthcare support professional skilled in call handling and scheduling.

United States
Message

What I'm looking for

I seek a role leveraging dispatch, call center, or healthcare support skills with reliable teams, clear processes, and opportunities to improve scheduling and service efficiency.

I am a seasoned dispatcher and healthcare support professional with extensive experience in emergency and non-emergency call handling, patient registration, insurance verification, and scheduling. Over multiple roles I have managed high-volume inbound calls, maintained HIPAA-compliant records, and coordinated timely responses.

My background includes dispatching for law enforcement, supporting hospital operations as a switchboard and call center assistant, and directing service operations and technician assignments in transportation repair settings. I have a track record of improving scheduling, workflow efficiency, and customer satisfaction while training and supporting new staff.

Dependable and adaptable, I work effectively in remote or on-site environments and bring strong communication, problem-resolution, and administrative skills to roles that require precision and calm under pressure.

Experience

Work history, roles, and key accomplishments

MO

Dispatcher

Muskingum County Sheriff’s Office

Jan 1996 - Jan 2002 (6 years)

Dispatched law enforcement units for emergency and non-emergency calls, monitored radio communications, and maintained accurate incident records to ensure rapid and coordinated responses.

Education

Degrees, certifications, and relevant coursework

PS

Philo High School

High School Diploma, General Studies

Completed high school diploma with training in customer service, dispatch accuracy, and administrative support.

Tech stack

Software and tools used professionally

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