Jessie Green

At MTM, I support high-volume, time-sensitive service operations by researching issues, resolving customer concerns, and coordinating information across customers, drivers, and internal teams.

I use Salesforce, Zendesk, Outlook, Heymarket, Reveal, and Excel to document activity, update records, manage escalations, and keep daily workflows moving.

Previously at Mercy Transportation, I supported administrative operations through data entry, billing support, electronic record maintenance, email communication, and service issue resolution. I independently managed remote communications, documentation, and priorities when needed.

At Rent-A-Center, I handled account maintenance, billing-related tasks, customer communication, and digital record management in a fast-paced environment. I bring accurate follow-through to customer operations and administrative support work.