EVA MATHENGE
@evamathenge
Seasoned operations leader driving efficiency, risk management and process optimization in banking.
KenyaWhat I'm looking for
I am an operations management professional with over seven years' experience in banking and finance, focused on improving operational efficiency, reducing costs and strengthening financial controls. I have led cross-functional teams, implemented process improvements that reduced account dormancy by 13% and delivered monthly operational savings for the bank.
My background includes risk management, KYC/AML compliance, cash control and project management simulations with Accenture, complemented by a CPA-K qualification and a postgraduate diploma in Monitoring & Evaluation. I am enthusiastic about senior leadership roles where strategic thinking and operational excellence drive sustainable growth.
Experience
Work history, roles, and key accomplishments
Acting Supervisor
Family Bank Limited
Mar 2025 - Present (7 months)
Supervise daily branch operations, enforce cash security protocols and KYC/AML compliance, and assess loan eligibility while driving customer growth and retention.
Operations Officer
Family Bank Limited
Oct 2019 - Feb 2025 (5 years 4 months)
Managed teller and transaction operations, strengthened cash controls and fraud mitigation through rigorous KYC checks, and ensured adherence to bank policies to maintain operational integrity.
Project Manager (Simulation)
Accenture North America
Nov 2023 - Dec 2023 (1 month)
Led a project management simulation for a brand launch, selecting methodologies, reporting status to leadership, and implementing risk mitigation to meet timelines and quality standards.
Intern
Family Bank Limited
Jun 2019 - Sep 2019 (3 months)
Supported market outreach and digital onboarding, assisted customers with mobile banking issues, and performed ATM reconciliations to ensure transactional accuracy.
Accounts Assistant
Chameleon Solutions Limited
Jan 2016 - Apr 2018 (2 years 3 months)
Performed accounts support functions including general ledger reconciliation and payroll processing to maintain accurate financial records and reporting.
Accounting Assistant
Wilsmart Insurance Brokers Ltd
Apr 2014 - Jun 2014 (2 months)
Supported accounting operations and reconciliations for the brokerage, contributing to accurate financial records and client billing processes.
Education
Degrees, certifications, and relevant coursework
Nazarene University
Post Graduate Diploma, Monitoring & Evaluation
Post Graduate Diploma in Monitoring & Evaluation completed at Nazarene University in Nairobi in 2020.
SUStrathmore University
Bachelor of Commerce, Finance and Business Administration
Bachelor of Commerce in Finance and Business Administration awarded by Strathmore University, completed in 2015.
Availability
Location
KenyaAuthorized to work in
Job categories
Skills
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