Open to opportunities

DALMUS KIMANZI

@dalmuskimanzi

Message

Experienced business manager specializing in operations, marketing, and microfinance leadership.

Kenya

Message

What I'm looking for

I seek a senior operations or business leadership role in a dynamic organization where I can drive strategic growth, improve processes, mentor teams, and deliver measurable performance improvements.

I am an experienced business management professional with a proven track record leading operations, marketing and branch teams in microfinance and retail environments. I have led strategic planning, product and process improvements, performance monitoring, budgeting and talent development to drive organizational growth.

Throughout my career I have served as Head of Business, Marketing Manager, Operations Manager and Branch Manager, delivering workflow optimization, compliance, reporting and successful campaign launches. I am self-driven, analytical, a fast learner and a collaborative team player who thrives in dynamic, high-pressure settings.

Experience

Work history, roles, and key accomplishments

Current

Head of Business

Current

Rafiki Imara Ltd

Feb 2022 - Present (3 years 9 months)

Lead strategic planning and implementation for a microfinance lender, conducted market analysis, assisted product development, and monitored performance to improve business outcomes.

Strategic Planning Market Analysis Product Development Performance Monitoring Talent Development Reporting Microfinance Operations

Marketing Manager

Jirani Smart Limited

Apr 2021 - Jan 2022 (9 months)

Developed marketing strategies and oversaw campaigns and product launches, managed budgets and resources, and drove brand awareness and pricing influence.

Marketing Strategy Campaign Management Product Launches Budget Management Brand Management Pricing Strategy

Operations Manager

Widebridge Service Ltd

Mar 2016 - Mar 2021 (5 years)

Oversaw daily microfinance operations, improved workflows from loan application to disbursement, ensured compliance and quality control, and managed strategic and financial oversight.

Operations Management Process Improvement & Compliance Loan Operations Quality Control Partnerships

Branch Manager

Jubilant Kenya Limited

Feb 2014 - Feb 2016 (2 years)

Provided leadership and operational management for the branch, developed and implemented policies, oversaw budgeting, reporting and staff development to drive performance.

Branch Management Policy Development Budgeting Reporting Stakeholder Management

Credit Officer

Financial Services Association

Dec 2013 - Dec 2014 (1 year)

Administered member lending operations including group formation and training, recruitment, and loan repayment monitoring to maintain portfolio quality.

Group Lending Loan Recovery Recruitment Customer Service

Branch Manager

Tradena Supermarket Ltd

Feb 2013 - Dec 2013 (10 months)

Managed day-to-day supermarket operations, prepared budgets and sales forecasts, supervised inventory alignment with financial goals, and led staff development and customer relations.

retail management Budgeting Sales Forecasting Inventory Management Staff Development Customer Relations Strategic Planning

Direct Sales Officer

Faulu Kenya Bank

Nov 2012 - Feb 2013 (3 months)

Recruited new clients and managed lending and repayment processes to support microfinance outreach and portfolio performance.

Direct Sales Client Acquisition Loan Processing Customer Service Relationship Management

Intern

National Hospital Insurance Fund

Aug 2012 - Oct 2012 (2 months)

Registered members in NHIF system, provided customer care services, and assisted with bank reconciliation and claims voucher processing during internship.

Customer Service Reconciliations Claims Processing Data Entry Administrative Support