Open to opportunities

Eva Lemus

@evalemus

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Operations leader specializing in luxury brand management, team development, and process optimization.

United States

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What I'm looking for

I seek a role leading retail or brand operations where I can optimize processes, develop teams, and elevate luxury client experiences while contributing to strategic growth.

I am a dynamic operations leader with experience driving luxury brand management, boutique openings, and high-profile event activations. I focus on streamlining workflows, developing teams, and upholding elevated client experiences.

At IGS Solutions I represented brands at major luxury trade shows, managed logistics and inventory, and partnered with executives to shape operational policies that supported revenue growth. As General Manager at TVPC I led 25–40 employees, established SOPs, opened multiple boutiques, and optimized budgets to make the flagship a training hub.

Earlier as a Visual Merchandiser at Guess I executed flagship merchandising strategies, collaborated with corporate marketing to maintain global standards, and developed sales training programs to increase consistency and sales performance.

Experience

Work history, roles, and key accomplishments

Brand Ambassador

IGS Solutions

Jul 2021 - Mar 2024 (2 years 8 months)

Led brand representation at high-profile luxury trade shows, managing logistics, inventory control, and on-site operations that improved event execution and supported revenue growth. Collaborated with executives to develop operational policies and event strategies to enhance client engagement and compliance.

Event Operations Inventory Control Logistics Client Engagement Policy Development Brand Representation Compliance Cross Functional Collaboration

General Manager

TVPC

Oct 2017 - Mar 2020 (2 years 5 months)

Directed operations for multiple boutique openings, implemented SOPs that established the flagship as the training hub, and managed budgets to optimize cost structures while maintaining brand standards. Led and developed teams of 25–40 employees to ensure service excellence and operational efficiency.

Boutique Operations SOP Development Budget Management Team Leadership Training Development Process Optimization Client Experience

Visual Merchandiser

Guess

Oct 2014 - Oct 2017 (3 years)

Executed luxury merchandising strategies across flagship stores to enhance in-store aesthetics and product placement, driving sales and ensuring alignment with global brand standards. Developed training programs for sales teams to maintain operational consistency across locations.

Visual Merchandising Retail Merchandising Training Development Visual Design