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Eunice Adeyi

@euniceadeyi

Customer support and operations leader driving satisfaction and efficient service delivery.

Nigeria
Message

What I'm looking for

I seek a role where I can lead customer support or operations, improve service processes, mentor teams, and drive measurable customer satisfaction improvements.

I am a customer support and operations professional with over five years' experience delivering high-quality service, managing client relationships, and coordinating front-desk and administrative operations. I focus on clear communication, active listening, and timely problem resolution to maintain strong customer satisfaction.

In leadership roles I have supervised teams, collaborated across departments to resolve service issues, and handled high-volume inquiries across phone, email, and in-person channels. My efforts produced measurable improvements — including a 20% increase in customer satisfaction and recognition as Employee of the Month on multiple occasions.

I bring practical skills in complaint resolution, vendor and client relationship management, and operational improvements backed by technical proficiency in Microsoft Office. I am adaptable to remote, hybrid, or on-site roles and committed to delivering consistent, customer-centered results.

Experience

Work history, roles, and key accomplishments

Education

Degrees, certifications, and relevant coursework

Ladoke Akintola University of Technology logoLT

Ladoke Akintola University of Technology

Bachelor of Technology, Food Science

Completed a Bachelor of Technology in Food Science at Ladoke Akintola University of Technology.

National Open University of Nigeria logoNN

National Open University of Nigeria

Bachelor of Science, Computer Science

Completed a Bachelor of Science in Computer Science at the National Open University of Nigeria.

Tech stack

Software and tools used professionally

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