At Liberty Life Insurance, I coordinate executive calendars across time zones, manage inbox triage, and arrange travel and accommodation. I also maintain CRM records and shared repositories while protecting confidential client information.
At Trident Insurance Company, I organized digital case documentation, triaged incoming inquiries, and followed up on deadlines, helping reduce unresolved case backlogs. At Remotasks (Scale AI), I audited conversational records and prepared feedback logs and reports.

