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Etsegenet Dawit

@etsegenetdawit

Experienced hospitality supervisor delivering exceptional customer service and event execution

United States
Message

What I'm looking for

I'm seeking a hospitality or customer-service role where I can apply my banquet and event-planning expertise, lead teams, deliver excellent guest experiences, and grow into expanded responsibilities within a supportive, service-focused organization.

I'm an experienced hospitality supervisor with a strong record of delivering exceptional customer service and managing banquet operations.

I have planned and executed weddings, corporate functions, conferences and other special events. I managed event budgets ranging from $XX, XXX to $XXX, XXX and collaborated with clients to develop customized proposals that met their objectives.

I also bring sales and administrative experience—supporting teams to meet sales targets, managing inventory and POS transactions, coordinating company events, and I speak Amharic fluently.

Experience

Work history, roles, and key accomplishments

The Watergate Hotel logoTH

Banquet

The Watergate Hotel

Aug 2019 - Oct 2022 (3 years 2 months)

Executed banquet room setups and provided high-quality guest service during weddings and corporate events, ensuring timely food and beverage service and accommodation of dietary restrictions. Coordinated with kitchen staff and managed multiple tasks during high-volume events to maintain service standards.

Education

Degrees, certifications, and relevant coursework

Northern Virginia Community College logoNC

Northern Virginia Community College

Business Management

2012 - 2014

Studied Business Management at Northern Virginia Community College from August 2012 to June 2014.

Tech stack

Software and tools used professionally

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Etsegenet Dawit - Banquet - Compass Group | Himalayas