Ethan Layne
@ethanlayne
I analyze enterprise network data to improve client operations and support telecom technology solutions.
What I'm looking for
At Bell Canada, I analyzed network utilization, bandwidth, latency, and QoS data for enterprise clients, identifying more than 300 opportunities for operational improvement. I prepared performance and capacity reports, collaborated with Account Architects and engineers, and translated technical findings into client-focused recommendations.
I bring an Electrical Engineering background from Queen's University, including power electronics and systems coursework and a capstone haptic-feedback mouse for visually impaired computer users. I've also supported real-time network monitoring and root-cause investigations at North Point Consulting, and I continue building networking knowledge through CCNA study and cloud technology certifications.
Experience
Work history, roles, and key accomplishments
Technical Sales Support Specialist
Bell Canada
Jun 2022 - Dec 2024 (2 years 6 months)
Analyzed network utilization, bandwidth consumption, latency, and QoS data across enterprise client environments to support technical recommendations and operational improvements. Prepared utilization, performance, and capacity reports for enterprise clients, ensuring accurate interpretation of technical data and clear communication of findings.
Education
Degrees, certifications, and relevant coursework
Queen's University
Bachelor of Applied Science, Electrical Engineering
2016 - 2021
Grade: A
Completed all core Electrical Engineering courses, as well as technical electives specializing in power electronics and systems. Created a haptic feedback mouse for the capstone project, achieving 100% differentiation among test participants.
Tech stack
Software and tools used professionally
Availability
Location
Authorized to work in
Social media
Job categories
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