Esther Silas
@esthersilas
Computer Science graduate delivering tech-enabled customer service solutions.
What I'm looking for
I am a detail-oriented Computer Science graduate with hands-on experience in customer service, sales, office operations, and records management. I combine technical literacy with strong communication to streamline processes and improve client experiences.
In recent roles I supported travel booking and client conversions remotely, oversaw office operations and HR-related tasks, and maintained confidential electronic health records with accuracy. I consistently met sales targets and ensured data integrity while supporting teams under pressure.
I completed a B.Sc. in Computer Science (Second Class Upper) and have practical experience from national service and healthcare administration that sharpened my organizational and multitasking abilities. I am proficient with Microsoft Office, data entry, basic programming concepts, and project coordination.
I am eager to join a dynamic team where I can apply technical skills and customer-focused experience to improve processes, support stakeholders, and drive measurable results.
Experience
Work history, roles, and key accomplishments
Remote Travel Consultant
ASAP Tickets
Jun 2025 - Oct 2025 (4 months)
Delivered customer service and travel advice, planned and booked domestic and international flights, and consistently met sales targets by converting leads into confirmed bookings.
Office Administrator
Forte Security & Allied Services
Jan 2025 - Sep 2025 (8 months)
Oversaw office operations, managed correspondence and records, supported recruitment and onboarding, and handled client inquiries, contracts, invoices, and payroll assistance.
Teaching Assistant
Best Brain Academy
Dec 2023 - Oct 2024 (10 months)
Completed mandatory NYSC service, supported lesson delivery to develop pupils' understanding, and set high expectations to motivate and challenge students.
Records Officer
Mediservices Community Hospital
Mar 2022 - Sep 2022 (6 months)
Entered and updated patient data in EHR systems, ensured accuracy and confidentiality of patient information, and organized and retrieved medical records as needed.
Education
Degrees, certifications, and relevant coursework
Federal University Oye-Ekiti
Bachelor of Science, Computer Science
2018 - 2023
Grade: Second Class Upper
Completed a Bachelor of Science in Computer Science with Second Class Upper honors; coursework and projects focused on core computer science concepts and practical applications.
Fluorescent Private Academy
West Africa Senior School Certificate Examination, Secondary Education
2012 - 2017
Completed West Africa Senior School Certificate Examination studies at Fluorescent Private Academy, covering senior secondary curriculum.
Tech stack
Software and tools used professionally
Availability
Location
Authorized to work in
Job categories
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