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esther okonEO
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esther okon

@estherokon1

Customer service representative at Minto Group who managed property sales leads and scheduled inspections and virtual tours.

Nigeria
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At Minto Group (Canada), I conducted outbound calls to prospective property buyers, investors, and leads from marketing campaigns and referrals. I followed up with prospects and maintained client relationships through personalized communication.

I managed the sales pipeline by scheduling property inspections and virtual tours and negotiating preliminary terms. I also tracked sales activity and performance metrics in CRM platforms.

At Assets Microfinance Bank, I supported prospective and existing customers with guidance on microfinance products and services. I identified financial needs and promoted suitable savings and loan options.

At Assets Microfinance Bank and Ren Money Microfinance Bank, I supported onboarding, account servicing, outbound sales, and customer follow-up. I maintained records of customer interactions, account activity, sales progress, and service requests.

Experience

Work history, roles, and key accomplishments

Education

Degrees, certifications, and relevant coursework

DA

Dakins

Foreign Customer Service Training, Customer Service

Completed the Dakins Foreign Customer Service Training in 2026.

Yaba College of Technology logoYT

Yaba College of Technology

Higher National Diploma

Completed a Higher National Diploma at Yaba College of Technology in 2022.

Tech stack

Software and tools used professionally

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