Esther Odoh

I’m a customer-focused professional with over four years of experience providing administrative support and customer support in a fast-paced pharmacy and retail environment. I coordinate suppliers, resolve issues through clear communication, and keep accurate records to support smooth daily operations.

In my Procurement Manager role at Co Fran Pharmacy and Stores Ltd., I handled supplier inquiries via phone and email, coordinated orders and deliveries, and managed procurement and inventory records. I also supported administrative documentation and worked with colleagues to address day-to-day challenges quickly and professionally.

I’ve also trained in IT Service Support and Customer Relationship Management (CRM), strengthening how I troubleshoot problems and communicate effectively. With hands-on confidence in CRM, live chat & email support, and core office tools, I bring reliable service, strong problem-solving, and time management to every customer and team interaction.