At SeyseyBeauty, I provide customer support through phone, email, chat, and messaging platforms. I resolve customer inquiries, complaints, and order-related concerns, and follow up to support positive customer experiences.
I maintain customer records and interaction histories using CRM and digital tracking tools while meeting service standards and response expectations.
Through Upwork, I provide remote administrative and customer support to clients. I manage appointments and email correspondence, and handle research, data entry, and document management.
Previously, I worked as a Sales Representative at Raybat Pharmaceuticals, supporting customers with product information and follow-ups. At B.U Hospitals, I worked as a Laboratory Assistant (Internship), maintaining records and assisting with administrative coordination and reporting.
