Eberechi Mbah
@eberechimbah
Experienced professional eager to transition into virtual assistance roles.
What I'm looking for
I am an experienced professional with over three years of diverse experience in telesales, marketing, and administrative support. My journey has equipped me with a proven track record of success in sales, where I excel at building rapport with clients and consistently exceeding targets. I am proficient in providing professional assistance to executives, managing administrative tasks with precision, and ensuring a high level of client satisfaction.
Recently, I completed supporting courses in Virtual Assistance, Customer Support, and Administrative Support, which have enhanced my skills in communication, organization, and problem-solving. I am dedicated to delivering exceptional service and support to clients, with a strong commitment to efficiency and professionalism. I am now seeking opportunities to leverage my expertise and training to make a positive impact in a dynamic virtual support role.
Experience
Work history, roles, and key accomplishments
Customer Support/Receptionist
Citadel Opticals Eye Clinic
May 2022 - Mar 2024 (1 year 10 months)
Provided general administrative support, managed appointment schedules, handled emails, and directed inquiries. Demonstrated versatility in addressing client needs, achieving a 100% satisfaction rate. Responsible for data entry and document organization.
Personal Assistant
Kemilola Ayopo Ligan
Jan 2018 - Mar 2022 (4 years 2 months)
Managed task schedules and coordinated information requests for my boss, achieving a 100% completion rate. Provided comprehensive support and ensured timely handling of inquiries and correspondence.
Customer Support
Jessy Haircare Beauty Salon
Aug 2015 - Dec 2017 (2 years 4 months)
Provided general administrative support and managed appointment schedules while ensuring customer satisfaction.
Education
Degrees, certifications, and relevant coursework
National Open University of Nigeria
Bachelor of Science, Public Administration
2020 - 2024
Pursued a Bachelor of Science in Public Administration, focusing on the principles and practices of public governance, policy formulation, and administrative processes.
Availability
Location
Authorized to work in
Job categories
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