Erwin-Paul LosperEL
Open to opportunities

Erwin-Paul Losper

@erwinpaullosper

IT Support Manager with a passion for cybersecurity and technical support.

South Africa
Message

What I'm looking for

I am looking for a role that allows me to leverage my IT support experience while transitioning into cybersecurity, with opportunities for growth and continuous learning.

With over a decade of experience in IT support and network engineering, I have honed my skills in managing IT infrastructure and providing technical support across various environments. My journey has equipped me with a strong foundation in troubleshooting, network security, and IT asset management, which I leverage to ensure system reliability and efficiency.

Currently, I am pursuing studies in cybersecurity, aiming to transition into a Cyber Security role. My passion for threat detection and incident response drives my commitment to staying updated with the latest industry trends and best practices. I have successfully overseen IT operations for multiple sites, managed procurement processes, and provided training to staff, ensuring they utilize IT resources effectively.

Experience

Work history, roles, and key accomplishments

PH

IT Support Specialist/Office Coordinator

Partner Hero

Mar 2023 - Present (2 years 4 months)

Managed IT help center operations, resolving hardware and software issues for remote employees. Tracked and maintained IT assets using asset management platforms.

HC

Network Engineer

Horizon Communications

Jan 2020 - Present (5 years 6 months)

Configured and managed network devices such as routers, switches, and access points. Provided user support and troubleshooting for Google Cloud and wireless networks.

TG

Support Technician

The Computer Guyz

Jan 2013 - Present (12 years 6 months)

Provided desktop and server support, including email setup and network troubleshooting. Managed Active Directory, DHCP, and ticketing systems.

Education

Degrees, certifications, and relevant coursework

ON

Ongoing

Certification, Cybersecurity

Currently pursuing cybersecurity studies to transition into a Cyber Security role. Focused on cybersecurity fundamentals, threat detection, and incident response.

SE

Self-Study

Certification, Networking

Completed self-study for the Juniper JNCIA certification, enhancing knowledge in Juniper networking technologies.

SE

Self-Study

Certification, Networking

Undertook self-study for the CCNP (Cisco Certified Network Professional) certification, deepening expertise in advanced Cisco networking solutions.

CS

CTU Training Solutions

Certification, Networking

Achieved the CCNA (Cisco Certified Network Associate) certification through CTU Training Solutions, building a strong foundation in networking concepts.

UB

Udemy & Brainnest

Certification, Project Management

Completed Project Management Fundamentals through Udemy and Brainnest, gaining essential skills in project planning and execution.

EM

EMCARE

Certification, Safety

Obtained Safety Officer Certification from EMCARE, focusing on workplace safety protocols and risk management.

Tech stack

Software and tools used professionally

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Erwin-Paul Losper - IT Support Manager - Ascensos SA | Himalayas