Erwin-Paul Losper
@erwinpaullosper
IT Support Manager with a passion for cybersecurity and technical support.
What I'm looking for
With over a decade of experience in IT support and network engineering, I have honed my skills in managing IT infrastructure and providing technical support across various environments. My journey has equipped me with a strong foundation in troubleshooting, network security, and IT asset management, which I leverage to ensure system reliability and efficiency.
Currently, I am pursuing studies in cybersecurity, aiming to transition into a Cyber Security role. My passion for threat detection and incident response drives my commitment to staying updated with the latest industry trends and best practices. I have successfully overseen IT operations for multiple sites, managed procurement processes, and provided training to staff, ensuring they utilize IT resources effectively.
Experience
Work history, roles, and key accomplishments
IT Support Manager
Ascensos SA
Jun 2024 - Present (1 year 1 month)
Oversee IT operations and support for multiple sites, ensuring system reliability. Manage IT assets, including procurement, maintenance, and disposal.
Founder & Operations Manager
Me/Myself and I
Mar 2023 - Present (2 years 4 months)
Organized weekly sandwich drives for the homeless. Managed finances and operations for community support initiatives.
IT Support Specialist/Office Coordinator
Partner Hero
Mar 2023 - Present (2 years 4 months)
Managed IT help center operations, resolving hardware and software issues for remote employees. Tracked and maintained IT assets using asset management platforms.
Field Technician
Simplified IT
Jan 2022 - Present (3 years 6 months)
Installed and configured routers, switches, and servers (Cisco, Netgear, Dell). Set up RAID configurations, virtual servers (VMware/Hyper-V), and Office 365.
Network Engineer
Horizon Communications
Jan 2020 - Present (5 years 6 months)
Configured and managed network devices such as routers, switches, and access points. Provided user support and troubleshooting for Google Cloud and wireless networks.
Manager
Milltech
Jan 2020 - Present (5 years 6 months)
Oversaw IT infrastructure, including wireless network audits and management. Developed IT policies, ensured data security, and managed backup systems.
Network Engineer
Three6Five
Jan 2016 - Present (9 years 6 months)
Managed Microsoft Server 2008, Office 365, and Ruckus wireless networks. Conducted network audits, troubleshooting, and documentation.
Support Technician
The Computer Guyz
Jan 2013 - Present (12 years 6 months)
Provided desktop and server support, including email setup and network troubleshooting. Managed Active Directory, DHCP, and ticketing systems.
Education
Degrees, certifications, and relevant coursework
Ongoing
Certification, Cybersecurity
Currently pursuing cybersecurity studies to transition into a Cyber Security role. Focused on cybersecurity fundamentals, threat detection, and incident response.
Self-Study
Certification, Networking
Completed self-study for the Juniper JNCIA certification, enhancing knowledge in Juniper networking technologies.
Self-Study
Certification, Networking
Undertook self-study for the CCNP (Cisco Certified Network Professional) certification, deepening expertise in advanced Cisco networking solutions.
CTU Training Solutions
Certification, Networking
Achieved the CCNA (Cisco Certified Network Associate) certification through CTU Training Solutions, building a strong foundation in networking concepts.
Udemy & Brainnest
Certification, Project Management
Completed Project Management Fundamentals through Udemy and Brainnest, gaining essential skills in project planning and execution.
EMCARE
Certification, Safety
Obtained Safety Officer Certification from EMCARE, focusing on workplace safety protocols and risk management.
Tech stack
Software and tools used professionally
Availability
Location
Authorized to work in
Job categories
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