SAS&R A
@sra
Experienced IT Manager with over 20 years of expertise.
South AfricaWhat I'm looking for
As an accomplished IT manager, I bring over 20 years of experience in the IT field, having progressed through various roles including senior IT engineer and desktop support engineer. My journey began as an IT technician, where I honed my skills in diagnosing and resolving technical issues efficiently. I excel at bridging the gap between technology and end-users, ensuring seamless operations and exceptional technical solutions.
Throughout my career, I have demonstrated a commitment to continuous improvement and a results-driven mindset. I have successfully led teams, optimized IT operations, and managed resources to align technology solutions with business objectives. My ability to mentor and develop talent within my team has consistently driven enhanced performance and cohesion, making me a valuable asset to any organization.
Experience
Work history, roles, and key accomplishments
Senior IT Technician
Capac (Lucerne Pack)
Currently running the IT Infrastructure, including network and Wi-Fi, and managing the domain and email administration. Responsible for hardware and software support, staff training, and backup systems.
IT Manager
Glenvista High School
Jan 2016 - Present (9 years 6 months)
Managed the school's IT infrastructure, including network, Wi-Fi, and email administration. Controlled the IT budget, maintained the asset register, and oversaw all software and licensing requirements.
Senior IT Engineer
Ram Hand to Hand Couriers
Sep 2012 - Present (12 years 10 months)
Assisted users with IT-related incidents, including installation, configuration, maintenance, diagnosis, troubleshooting, and repair of hardware and software. Managed user and email accounts, anti-virus administration, and project management for new hubs.
Customer Service Representative
Bytes Managed Solutions
Sep 2011 - Present (13 years 10 months)
Installed and supported various software applications, including Microsoft Office, SAP, and Linux. Configured and supported mobile devices, POS systems, and wireless networks.
Desktop Support Engineer
Standard Bank
Jul 2007 - Present (18 years)
Installed and troubleshooted Microsoft Office, rebuilt systems, and set up backup servers. Managed wireless and RAS setups, network and local printers, and various desktop applications.
IT Technician (Support Agent)
Copy Type Electronics RBS (Rena Business Solutions)
Mar 2007 - Present (18 years 4 months)
Provided IT technical support as a support agent.
IT Technician (Support Agent)
Copy Type Electronics (Toshiba)
Apr 2005 - Present (20 years 3 months)
Provided IT technical support as a support agent.
Technical Support Agent
Quyn Consulting
Sep 2001 - Present (23 years 10 months)
Provided technical support to clients.
Education
Degrees, certifications, and relevant coursework
DADamelin
Diploma, PC Engineering
Completed a Diploma in PC Engineering, gaining foundational knowledge and practical skills in computer hardware and software. This program provided a solid base for a career in IT.
Eldorado Park Senior School
Matric, General Studies
Successfully completed Matriculation, demonstrating a strong academic foundation. This achievement prepared for further education and professional development.
Tech stack
Software and tools used professionally
Availability
Location
South AfricaAuthorized to work in
Job categories
Skills
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