EG
Open to opportunities

Erin Gammon

@eringammon

Dedicated customer service professional with extensive experience in various roles.

Canada
Message

What I'm looking for

I am looking for a role that allows me to utilize my customer service skills while providing opportunities for growth and development.

I am a dedicated customer service professional with over 15 years of experience in various roles, including customer service representative and supervisor. My journey began at Pizza Delight, where I learned the importance of teamwork and efficiency. I have since honed my skills in customer service across multiple industries, including logistics and government services.

Most recently, I worked at Hostopia as a Customer Service Professional and Supervisor, where I developed strong leadership skills and a commitment to providing exceptional service. I also gained valuable experience in payroll and procurement at Service Canada, which has further enhanced my organizational and administrative abilities. I am passionate about helping others and thrive in fast-paced environments.

Experience

Work history, roles, and key accomplishments

PC

Customer Service Professional

Purolator Courier Contact Center

Jan 2006 - Dec 2008 (2 years 11 months)

Handled customer inquiries and provided professional support for courier services. Ensured timely resolution of customer concerns and maintained service quality.

HC

Customer Service Representative

Help Desk Now Contact Center

Jan 2005 - Dec 2006 (1 year 11 months)

Provided customer service support, resolving inquiries and issues efficiently. Maintained a high level of customer satisfaction through effective communication.

OP

Lobster Cleaner

O'Neils Fish Plant

Jan 2000 - Dec 2004 (4 years 11 months)

Cleaned and prepared lobster for processing, adhering to strict quality control guidelines. Contributed to the efficient operation of the processing plant.

PD

Kitchen Assistant

Pizza Delight

Jan 1999 - Dec 2000 (1 year 11 months)

Responsible for washing dishes and maintaining kitchen cleanliness. Assisted with food preparation tasks, ensuring adherence to hygiene standards.

Education

Degrees, certifications, and relevant coursework

MI

Majestany Institute

Esthetics Diploma, Esthetics

2003 - 2004

Obtained a diploma in Esthetics, covering various beauty treatments and skincare. Developed practical skills in the esthetics field.

MI

Majestany Institute

Nail Technician, Nail Technology

2003 - 2004

Completed training and obtained certification as a Nail Technician. Specialized in nail care and artistic nail applications.

BA

Brendas All Breed Dog grooming Academy

Professional Dog Grooming Certificate, Dog Grooming

1999 - 2000

Completed a professional dog grooming program. Gained skills in various grooming techniques and animal care.

JS

James M Hill High School

High School Diploma, General Studies

1995 - 1999

Completed high school education and obtained a diploma. Focused on general studies to prepare for future endeavors.

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Erin Gammon - Payroll and Procurement - Payroll Canada | Himalayas