Anna Mallabonr
@annamallabonr
Dedicated professional with extensive experience in customer service and management.
What I'm looking for
I am a passionate and dedicated professional with extensive experience in customer service, team supervision, and operational management. My career has been marked by a proven ability to understand customer needs and lead teams effectively, ensuring smooth daily operations. I pride myself on my strong leadership skills in training, cash management, and staff support, all while fostering a positive and efficient work environment.
Throughout my professional journey, I have held various roles that have honed my skills in delivering exceptional customer service and managing operational tasks. From supervising restaurant operations to providing personalized support to individuals with disabilities, I have consistently demonstrated my commitment to enhancing customer satisfaction and promoting well-being. My adaptability in high-pressure environments and my focus on exceeding customer expectations have been key to my success in every position I have held.
As I continue to grow in my career, I am eager to leverage my experience and skills in a challenging role that allows me to contribute to a dynamic team. I am particularly interested in opportunities that emphasize leadership, customer engagement, and operational excellence.
Experience
Work history, roles, and key accomplishments
Childcare Placement Worker
KRSS Services
Oct 2023 - Mar 2024 (5 months)
Supported children's developmental needs through educational activities, ensuring a safe and nurturing environment.
Personal Support Worker
Fostering Forever Friendships
Mar 2024 - Apr 2024 (1 month)
Provided personal care, including assistance with daily activities and hygiene, while monitoring clients' health and safety.
Restaurant Supervisor
Robertsons
May 2023 - Aug 2023 (3 months)
Supervised daily restaurant operations, ensuring exceptional customer service and efficient workflow. Managed cash handling and provided leadership and training to new team members.
Childcare Provider
Private Residence
May 2023 - Aug 2023 (3 months)
Delivered nurturing care and educational support to children, promoting growth and independence.
Live-in Support Worker
Private Residence
Jan 2023 - May 2023 (4 months)
Provided comprehensive care to adults with disabilities, including meal preparation and managing daily activities.
Children's Support Worker
Private Residence
Sep 2022 - Dec 2022 (3 months)
Facilitated activities enhancing physical and social well-being for children, ensuring continuity of care through structured routines.
Customer Service & Multi-Role Support
Atlantic Bay Restaurant
Jul 2022 - Dec 2022 (5 months)
Delivered exceptional customer service by addressing inquiries and resolving complaints. Demonstrated flexibility by filling various roles across the restaurant.
Adult Support Worker
Private Residence
Feb 2021 - Jul 2022 (1 year 5 months)
Provided personalized support to adults with mental health and physical disabilities, developing individualized care plans to promote independence.
Server
Blakney Chip In
Feb 2021 - Jul 2022 (1 year 5 months)
Provided fast and efficient service in a high-volume takeout environment, handling customer orders and maintaining cleanliness and organization.
Education
Degrees, certifications, and relevant coursework
Gloucestershire College
Extended Diploma Level 3, Health and Social Care
2020 - 2022
Achieved an Extended Diploma in Health and Social Care Level 3, covering key modules such as Human Lifespan Development, Anatomy and Physiology, and Working in Health and Social Care.
Leweston School
GCSEs, General Education
2018 - 2020
Completed GCSEs with a focus on subjects including English, Maths, Chemistry, Biology, Physics, Geography, Religious Studies, and Art.
Availability
Location
Authorized to work in
Job categories
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