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Erika Pizarro

@erikapizarro

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Healthcare operations coordinator at Reachpoint, building staffing schedules and enrollment systems from scratch.

Philippines

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What I'm looking for

I'm seeking full-time or part-time remote work and can support US (EST/PST) or UK (GMT) hours. I'm HIPAA trained and can start immediately.

At Reachpoint Home Care & Nurse Education Center, I coordinate caregiver staffing, client schedules, compliance, and invoicing for the home care agency. I also brought hospice providers and skilled nursing facilities in as clients and drafted and executed service contracts.

At Reachpoint Nurse Education Center, I manage the student lifecycle from inquiries through enrollment and completion. I built the enrollment tracking system and team dashboard from scratch, and coordinate instructor and student schedules for each term.

At Angel's Monitoring, I handled scheduling, communication, invoicing, and reporting for court supervised visitation cases. I built an availability calendar that reduced double booking incidents to zero and a Google Sheets family tracker that became the team's primary operational dashboard.

Experience

Work history, roles, and key accomplishments

Current

Operations & Marketing Coordinator

Current

Reachpoint Home Care & Nurse Education Center

Jul 2025 - Present (1 year 4 months)

Dispatched caregivers, managed schedules, built trackers, handled invoicing and compliance, and supported student enrollment and marketing for a home care agency and CNA training program.

CareSmartz360 Quickbooks Google Sheets Scheduling Invoicing Compliance Student Enrollment Marketing Facebook Instagram Eventbrite Yelp Email Marketing

Lead Generation Specialist

Loveless Legal Nurse Consulting

Jun 2025 - Jan 2026 (7 months)

Researched and compiled law firms and attorneys across multiple states, capturing contact details, location, and practice area to support outreach.

Research Data Entry Lead Generation Database Management

Research Assistant

Stationwise

Jul 2025 - Aug 2025 (1 month)

Researched and verified fire station data, including department heads, points of contact, addresses, and counties.

Research Data Verification

Medical Billing Assistant

Independent Clients

Feb 2025 - May 2025 (3 months)

Supported billing workflows in eClinicalWorks, including insurance eligibility checks and charge review before claim submission, and followed up on denied claims.

eClinicalWorks Medical Billing Insurance Eligibility Claims Management

Sales Operations & Executive Support Coordinator

Silverlight Research Group

Sep 2024 - Jan 2025 (4 months)

Managed pre-meeting workflows, scheduling, and contract processes, and maintained trackers for sales activities.

Zoho Forms Freshdesk Google Sheets Calendar Management Contract Management Sales Operations

Operations Coordinator

Angel's Monitoring

Jul 2023 - Aug 2024 (1 year 1 month)

Served as operational backbone for court supervised visitation cases, handling scheduling, communication, invoicing, and reporting, and built custom trackers to improve efficiency.

Google Sheets Scheduling Invoicing Accounts Receivable Communication Skills Reporting Tracker Building