At Newline Behavioral Solutions, I coordinated schedules for Behavior Technicians and client sessions, confirmed appointments, and resolved scheduling conflicts to support continuity of care.
I facilitated communication between staff, clients, parents, and clinical teams. I also maintained EHR/EMR documentation in Ensora and followed up on outstanding session notes.
I prepared payroll reconciliation reports and supported payroll processing accuracy through data tracking and verification. I also handled onboarding and offboarding, including system setup and account creation.
Earlier, I worked in customer service at Sraive, supporting healthcare and home insurance customers, and made outbound B2B calls as a Cold Caller / Appointment Setter at Manila Marketing Group.
