john paul quiazon

Oversee daily billing operations for a therapy/counseling practice, coordinating with staff, clients, and insurance providers. Process and track medical records requests, verify insurance eligibility, submit claims, and follow up on payments and denials using SimplePractice.

Match caregivers to clients based on skills, personality, availability, and preferences. Handle client and caregiver concerns, create and maintain schedules, and find replacements using Medflyt.

Work with third-party providers to obtain medical records and bills related to client cases. Upload records in Filevine, create requests using Archtrieval, and follow up on requests.

Handle denial management tasks, generate A/R reports, and resolve denied claims. Use Google Workspace and various EHR/EMR and insurance portals to verify eligibility and claim status.

Handle recruitment and onboarding of caregivers, facilitate scheduling and staffing, and monitor daily attendance. Conduct daily meetings with COO and perform administrative tasks.

Bill medical claims for professionals or physicians, submit claims via paper or electronically, and check patient insurance eligibility. Generate daily A/R reports and perform resubmissions or appeals for denied claims.

Administer HRIS systems and reports, address staff concerns, manage approvals, and perform DTR validation. Prepare payroll data reports and support other HR functions.

Coordinate schedules and appointments with families and caregivers using Axiscare. Fill in shifts, conduct feedback calls, and support nurses with careplan endorsements.

Handle inbound and outbound calls, collect debts from debtors endorsed by hospitals, and offer payment plans or settlements. Respond to client inquiries and billing issues.

Assist clients with orders and payment platform issues, explain buy now pay later, and handle customer inquiries via phone, email, and chat. Troubleshoot app or website issues.

Collect patient self-pay balances, assist with billing and medication inquiries, and set up payment plans. Also handled courtesy calls for missing documents and supported debt repayment plans.