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Eric Stelle

@ericstelle

Deliverability specialist with 13 years of email infrastructure expertise.

United States

What I'm looking for

I am looking for a role that values innovation, collaboration, and continuous learning in email marketing.

I am a Deliverability Advocacy Specialist with over 13 years of experience in large-scale email systems. My expertise lies in advocating for best practices and serving as a trusted advisor to both internal teams and clients. I have a proven track record in email authentication, reputation management, and infrastructure performance, ensuring that my clients achieve optimal email deliverability.

Throughout my career, I have successfully managed a diverse portfolio of senders across various industries, including e-commerce and healthcare. I have implemented authentication protocols and crafted strategic guidance that has led to significant improvements in email performance metrics, such as a 15% increase in open rates for a major sender. My commitment to client satisfaction is reflected in my ability to maintain a 90%+ satisfaction rate, ensuring clients feel confident in their email strategies and technology adoption.

Experience

Work history, roles, and key accomplishments

Teradata/MAPP Digital logoTD

Senior Email Deliverability Specialist

Teradata/MAPP Digital

Feb 2012 - Nov 2024 (12 years 9 months)

As a Senior Email Deliverability Specialist, I served as the internal SME on deliverability, advising account and product teams. I partnered with Sales, Support, and Customer Success to address client deliverability issues, managed a diverse portfolio of senders, and crafted best practice guidance. My efforts led to a 98% acceptance rate and a 15% increase in open rates for clients.

AP

Tier 2 Application Support Escalation Specialist

Aprimo/Teradata

Mar 2008 - Feb 2012 (3 years 11 months)

In my role as a Tier 2 Application Support Escalation Specialist, I supported a portfolio of on-premise and SaaS marketing software solutions. I coached users on the first MRM application, diagnosed software issues, and collaborated with developers to translate bugs into actionable solutions.

Education

Degrees, certifications, and relevant coursework

Wabash College logoWC

Wabash College

Bachelor of Science, Engineering

Studied Chemical Engineering.

Marian University logoMU

Marian University

Bachelor of Arts, Education

Studied English/Secondary Education.

Tech stack

Software and tools used professionally

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