Diogo Laranjeira
@diogolaranjeira
I grow B2B and B2C sales through client prospecting, portfolio management, and responsive customer service.
PortugalWhat I'm looking for
I'm growing B2B sales and business development at GarcezeSantos-Yoçor, prospecting and developing client opportunities while managing a portfolio of retail and distribution accounts for Azorean food products.
I've also handled high-volume customer service, store operations, B2B lottery sales, and direct sales. I use commercial reports, Microsoft Office, Google Workspace, SAGE, Eurogest, and EDI to support sales performance and client follow-up.
Experience
Work history, roles, and key accomplishments
Sales and Business Development
GarcezeSantos-Yoçor
Oct 2025 - Present (11 months)
Prospecting, analyzing, acquisition, development and follow-up of new clients and business opportunities. Managed a B2B client portfolio and analyzed sales and commercial performance using business reports.
Engaged in direct sales and client acquisition, multilevel marketing, and wellness business. Prospected and communicated via social media.
Store Operator and Customer Service
GrupoVilar (Havanezada Amadora)
Sep 2021 - Sep 2025 (4 years)
Handled a high volume of customers daily, ensuring excellent service and satisfaction. Managed B2B sales of lottery and scratching tickets.
Store Operator and Customer Service
Papelaria Hospital dos Lusíadas
Feb 2020 - Aug 2021 (1 year 6 months)
Provided personalized customer support and managed store operations including restocking of newspapers and magazines.
Store Operator and Customer Service
Papelaria Crisália – Bairro do Areeiro
Dec 2018 - Feb 2020 (1 year 2 months)
Managed office supplies, tobacco products, and Jogos Santa Casa. Completed official first formation for Jogos Santa Casa.
Education
Degrees, certifications, and relevant coursework
Universidade de Lisboa
Bachelor of Psychology (not concluded), Psychology
2014 - 2017
Grade: 14/20
Completed first and second years, attended third year (GPA: 14/20). Formation focused on Organizational and Business Psychology.
Tech stack
Software and tools used professionally
Availability
Location
PortugalAuthorized to work in
Social media
Skills
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