Looking for a job

Eric Galvez

@ericgalvez

Strategic business generalist with international experience, strong in operations, processes, and execution. AI Enthusiast.

Germany

Message

What I'm looking for

Seeking a modern, tech or data-driven role with real business impact, healthy culture, strong learning curve and growth. Highly interested in AI, automation and digital products.

I am a strategic business generalist with international experience, strong in operations, process optimization, operational finance and execution. I have worked in complex, cross-border environments and enjoy turning structure, data and ideas into practical, scalable outcomes.

I am particularly motivated by modern, international and tech-driven environments with healthy cultures, strong learning curves and real business impact. I value autonomy, trust and work-life balance, and I perform best in roles where results matter more than rigid structures.

I have a strong interest in technology and AI, and I am looking for hybrid roles in tech or data-driven companies where I can continue learning in practice while working on process improvements, automation initiatives and the development or scaling of digital products or services across international contexts and industries.

Experience

Work history, roles, and key accomplishments

Current

Customs & Trade Compliance Junior Manager

Current

Emma TheSleep Company

Jan 2024 - Present (2 years)

Advised business units on customs procedures and liaised with German tax and customs authorities to support audits and regulatory monitoring; contributed to EU/LATAM financial compliance projects and supported a €18M VAT recovery initiative, securing an additional €5.9M in tax refunds.

Customs Compliance VAT Optimization Auditing Cross Functional Collaboration Export Operations Stakeholder Management

Logistics & Supply Chain Working Student

Emma TheSleep Company

Jan 2022 - Jan 2024 (2 years)

Developed KPIs reducing average shipment delivery time to 2.4 days and streamlined SOPs to cut ticket resolution time by 45%, while managing Swiss market customs operations and supporting due-diligence documentation for cross-border compliance.

KPIs Customs Operations Ticketing Systems Carrier Management

Client Project Coordinator

Deco Renovation Group Inc

Jan 2022 - May 2022 (4 months)

Owned the CRM system leading to 5 new client acquisitions and a 15.6% increase in sales through targeted outreach and pipeline revamp.

CRM Management Client Acquisition Sales Pipeline Outreach Sales Reporting Customer Engagement

Executive Administrative Assistant

Primax S.A.

Mar 2019 - Aug 2019 (5 months)

Audited nationwide cash control systems covering >$1M across 350 service stations and implemented commercial planning reports and KPIs, contributing to a 23% increase in customer interactions.

Cash Control Auditing KPI Design Cross Functional Collaboration Operational Compliance

Education

Degrees, certifications, and relevant coursework

LaSalle – Universitat Ramon Llull

Master of Science, Project Management

2025 -

Enrolled in a Master of Science program with a track in Project Management.

University of Applied Sciences Mainz

Bachelor of Science, Business Administration

2020 - 2024

Completed a Bachelor of Science with a track in Business Administration, covering business fundamentals and applied management topics.

IESE Business School

High Potential Leadership Experience (Executive Program), Leadership

2024 - 2024

Participated in the High Potential Leadership Experience (HPLE) focusing on strategic leadership, decision-making, and managing high-performance teams.