Looking for a job

Gloria Calvo Montano

@gloriacalvomontano

Project Manager at SegurCaixa improving operational processes and validating a new document control platform.

At SegurCaixa, I develop process documentation, assess employee improvement requests, and validate a new internal document control platform through UAT and functional testing.

At Protrans, I implemented four simultaneous projects using agile and PMI frameworks, helping increase OTIF by 15% within the first 12 weeks. I also maintained 95% SLA compliance across the managed project portfolio.

Earlier at Protrans, I optimized cross-border logistics across the USA, Mexico, and Canada, and integrated more than 80 suppliers. As an Engineering Team Lead, I managed an eight-person logistics team and recovered USD 145,000 by correcting billing errors.

Experience

Work history, roles, and key accomplishments

Current

Change Management & Process Improvement Specialist

Current

SegurCaixa

Jun 2026 - Present (5 months)

Developed clear written explanations of complex workflows and curated detailed process documentation, ensuring precise communication of operational standards and regulatory compliance. Evaluated and prioritized employee improvement requests, transforming internal areas of opportunity into concrete action plans.

Process documentation Regulatory Compliance User Acceptance Testing (UAT)Systems Validation Change Management

Operations & Logistics Manager

Entrepreneurship (Event Catering)

Aug 2024 - Mar 2026 (1 year 7 months)

Managed procurement and direct negotiation with suppliers, ensuring material availability and minimizing waste. Planned, coordinated, and executed end-to-end event operations, supervising distribution, assembly, and disassembly logistics.

Procurement Supplier Negotiation Event Planning Logistics Coordination Team Leadership

Project Manager

Protrans

Sep 2022 - Aug 2023 (11 months)

Coordinated more than 6 operational teams for effective project development and implemented 4 simultaneous projects using agile and PMI frameworks, achieving a 15% increase in OTIF within the first 12 weeks post-project launch. Maintained a 95% compliance rate across the managed project portfolio.

Stakeholder Management Agile PMI Project Governance SLAs Optimization OTIF

Engineering Team Lead

Protrans

Aug 2019 - Sep 2022 (3 years 1 month)

Managed RFQs and led the development of technical and commercial proposals, securing project contracts. Optimized financial control, recovering 145,000 USD after detecting and correcting billing errors, and led customs management for a key client in the steel sector.

RFP RFQ Management technical proposals Financial Control Customs Management Team Leadership

Senior Logistics Engineer

Protrans

Jun 2018 - Aug 2019 (1 year 2 months)

Authored technical training materials and standardized workflows, and reduced costs through the design and optimization of cross-border logistics solutions across the USA, Mexico, and Canada. Managed direct client relationships to integrate over 80 suppliers, guaranteeing a trailer occupancy rate exceeding 75 m³ across 80% of routes.

Logistics Optimization Cross Border Logistics Supplier Integration SAP EDI Training Material Development

Logistics Engineer

Protrans

May 2016 - Jun 2018 (2 years 1 month)

Optimized transport planning, achieving a 95% route occupancy ratio through load consolidation and efficient cargo routing and distribution planning. Administered database and EDI systems to guarantee technical data integrity.

Transportplanning Consolidation Cargo Routing Database Administration EDI

Credit Analyst

Cemex

Oct 2015 - May 2016 (7 months)

Prepared financial projections and updated balances for accounting records and insurance.

Financial Projections Accounting Insurance

Education

Degrees, certifications, and relevant coursework

Asana

Workflow Specialist, Workflow

Workflow Specialist certification from Asana, completed in 2025.

Universitat de Lleida

Master's Degree, Business Creation and Acceleration

Master's Degree in Business Creation and Acceleration from Next Education Business School Madrid, in collaboration with Universitat de Lleida, completed in 2024.

Next Education Business School Madrid

Master's Degree, Business Creation and Acceleration

Master's Degree in Business Creation and Acceleration from Next Education Business School Madrid, in collaboration with Universitat de Lleida, completed in 2024.