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Eoin O'CarrollEO
Open to opportunities

Eoin O'Carroll

@eoinocarroll

I build EMEA customer success organizations that grow adoption, revenue, and retention for data and measurement products.

Ireland
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What I'm looking for

I'm looking to lead customer success, account management, or go-to-market teams where I can combine data, AI, technical adoption, commercial growth, and leadership development.

At Google, I built and led Customer Success and Account Management organizations across EMEA for data and measurement products, supporting a $100M+ revenue portfolio.

I grew market coverage by 15% YoY, exceeded product-adoption targets, and created a sales enablement team that trained 50+ Customer Success Managers on technical adoption and customer growth strategies. I also expanded the EMEA Google Analytics 360 partner book by 50% YoY and migrated $7.5M in licenses to the partner channel with near-zero churn.

Earlier in gTech, I managed 14 technical specialists across four EMEA sites, partnered with Product and Engineering on Google Analytics roadmaps, and led developers building internal process-improvement tools.

Now, through 100better, I coach SMB CEOs and Directors on leadership and GTM strategy, build OKR and revenue-forecasting systems, and create scalable outbound sales programs that improve efficiency and revenue.

Experience

Work history, roles, and key accomplishments

Education

Degrees, certifications, and relevant coursework

Dublin City University logoDU

Dublin City University

Master of Science, Multimedia

Pursued a Master of Science in Multimedia at Dublin City University.

Tech stack

Software and tools used professionally

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