Svetlana McCarthy
@svetlanamccarthy
I drive enterprise customer growth, retention, and adoption across SaaS, advertising, and technology.
IrelandWhat I'm looking for
At LinkedIn, I manage strategic enterprise customers across global markets, aligning LinkedIn Talent Solutions and advertising strategies with business objectives to improve adoption, retention, engagement, and commercial outcomes.
I've led Customer Success teams across six international regions, coaching managers, establishing regional account-planning frameworks, tracking KPIs, and serving as an escalation point for complex customer engagements. My work earned recognition including Club FY23 Winner, Product Champion FY22 and FY23, Allyship Ambassador, and GCO Community Winner.
Previously, I built and retained enterprise relationships at Luxury Retreats (Airbnb), Trilogy Technologies, Indeed, and PlanNet21 Communications. I’ve supported onboarding and implementation, optimized digital advertising and PPC campaigns, identified expansion opportunities, and used performance data to strengthen customer ROI.
I bring a practical, data-driven approach to customer success, cross-functional partnership, operational improvement, and inclusive leadership.
Experience
Work history, roles, and key accomplishments
Manages a portfolio of strategic enterprise customers, driving adoption, retention, and long-term value. Partners with senior stakeholders to align business objectives with LinkedIn Talent Solutions and advertising strategies.
Education
Degrees, certifications, and relevant coursework
International University Audentes
Bachelor of Arts, International Relations
2005 - 2008
Pursued a Bachelor of Arts in International Relations, developing a strong foundation in global affairs and analytical skills.
Tech stack
Software and tools used professionally
Availability
Location
IrelandAuthorized to work in
Job categories
Skills
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